Frequently Asked Questions
Everything you need to know about your Harkla experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 100% Lifetime Money-Back Guarantee. If you are not satisfied with your purchase for any reason, you can return it at any time for a full refund or exchange.
Are your products safe for children?
Safety is our top priority. All Harkla products undergo rigorous third-party testing to ensure they meet or exceed all safety standards and are made from non-toxic, child-safe materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, Google Pay, and interest-free installment options through Shop Pay.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order ships, you will receive an automated email with a tracking link. You can also log into your Harkla account to view your order history and current status.